Saturday, August 27, 2011

User Awareness Recommended Topics for Support on Windows 7

Recommended Topics for Support

Windows 7



Desktop and Start menu

*   Change thumbnail size and file details Use the new Views menu to quickly go from details to large icons  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Change-thumbnail-size-and-file-details
     Change the appearance of file and folder icons. 

*   Desktop Experience in Windows 7 (15 mins, Tour/Video)
     http://www.microsoft.com/learning/_silverlight/learningsnacks/win7/snack04/Default.html
     Watch animations and demos to help you get the most out of the new user interface 

*   Navigate using the address bar A quick new way to move between folders  (2 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Navigate-using-the-address-bar
     Use the Address bar to navigate around your computer and change the view to different folders. 

     Set the clock You can now change the time zone  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Set-the-clock
     Set the time and time zone of the Windows clock. 

*   The Start menu (overview) Know more about the start menu  (7 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/The-Start-menu-overview
     Navigate the start menu and learn it features 

*   The taskbar (overview) Know more about the taskbar  (5 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/The-taskbar-overview
     Learn more about the taskbar and it's new functionality 

*   Using Jump Lists to open programs and items (0 mins, Tour/Video)
     http://windows.microsoft.com/en-US/Windows7/Using-Jump-Lists-to-open-programs-and-items
     Learn how to use jump lists to open applications and items 

     What happened to the Run command? It's now even easier to use the Run command  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/What-happened-to-the-Run-command
     The Run command is still available and can be added to the Start menu. 

*   What's new with the Start menu? (1 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/Whats-new-with-the-Start-menu
     Learn about the new and improved features on the Start menu. 

*   What's new with the Windows 7 taskbar? Learn what is new about the redesigned taskbar  (4 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/Whats-new-with-the-Windows-7-taskbar
     Desktop and Start menu 

*   What's new with the Windows desktop? A sneak peek at the new look of Windows  (2 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Whats-new-with-the-Windows-desktop
     Learn about new features for accessing information, personalizing your computer, and switching between programs and documents. 

*   Working with Control Panel Find items in Control Panel with the Search box  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Working-with-Control-Panel
     Learn how to use the Control Panel to change settings in Windows. 

*   Working with the navigation pane Look at your files in a whole new way  (2 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Working-with-the-navigation-pane
     Use the Navigation pane to quickly find and open folders on your computer. 

     Getting around the desktop (6 mins, Tour/Video)
     http://windows.microsoft.com/en-us/windows7/help/videos/getting-around-the-desktop
     Watch a video that shows you how to get the most out of the new taskbar, the start menu and gadgets. It also shows you some of the ways to manage

     your open windows.
 

     Personalizing your PC (5 mins, Tour/Video)
     http://windows.microsoft.com/en-US/windows7/help/videos/personalizing-your-pc
     Watch a video that shows you how to change your account picutre, background, and your resolution. It also shows you how to make text more readable. 

     Desktop gadgets (overview) (5 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Desktop-gadgets-overview
     Learn how to setup gadgets and manage them 

     Folders: frequently asked questions Find out what's new for exploring folders  (2 mins, Reference Topic)
     http://windows.microsoft.com/en-US/Windows7/Folders-frequently-asked-questions
     Get answers to common questions about how to use folders. 

     Taskbar: recommended links (3 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/Taskbar-recommended-links
     Hide, move, or resize the taskbar. You can also put shortcuts to your favorite programs on the taskbar. 

     Use your Windows password for your screen saver password Make your desktop more secure  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Use-your-Windows-password-for-your-screen-saver-password
     Help make your computer more secure by using your Windows password as your screen saver password. 

     Create or delete a shortcut (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Create-or-delete-a-shortcut
     Create shortcuts for easy access to programs and files that you access frequently. Delete shortcuts you no longer need. 


Ease of Access (Accessibility)

*   Accessibility Features in Microsoft Office 2010 (5 mins, Article)
     http://office.microsoft.com/en-us/access-help/accessibility-features-in-microsoft-office-2010-HA010369190.aspx

*   What's New: Changes made to Excel functions (5 mins, Reference Topic)
     http://office.microsoft.com/en-us/excel-help/what-s-new-changes-made-to-excel-functions-HA010355760.aspx


Finding and organizing files

*   Accessing Information in Windows 7 (15 mins, Tour/Video)
     http://www.microsoft.com/learning/_silverlight/learningsnacks/win7/snack10/default.html
     Watch animations and demos to help you learn how to quickly browse and organize information in Windows 7 

*   Find a file or folder Looking for files in all the right places  (2 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Find-a-file-or-folder
     Use the Search box and other search tools to quickly find any file, folder, or program. 

     Create a shortcut to (map) a network drive Easily get to your network drives  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Create-a-shortcut-to-map-a-network-drive
     Connect to a shared network folder and assign a drive letter to the connection for easy access from your computer. 

     Add tags and other properties to a file Tag your files to find them faster  (2 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Add-tags-and-other-properties-to-a-file
     Make it easier to find files by adding tags, which you can use to find and organize your files. 

     Improve Windows searches using the index: frequently asked questions (4 mins, Reference Topic)
     http://windows.microsoft.com/en-US/Windows7/Improve-Windows-searches-using-the-index-frequently-asked-questions
     Get answers to common questions about how you can get better performance from Windows Search when you look for files and folders. 


Getting help

     Get the latest Help content Always view the latest Help  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Get-the-latest-Help-content
     Ensure your search results use the latest help content from Microsoft. 

*   Getting help (3 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/Getting-help
     Learn how to get help with Windows and programs, get help from other people, find resources on the web, and contact technical support professionals. 


Internet Explorer

*   Change your Internet Explorer home page You can now have multiple home pages  (2 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Change-your-Internet-Explorer-home-page
     Learn how to pick the webpage that is displayed when Internet Explorer opens. 

*   How to know if an online transaction is secure Click on the lock to get more information, and other tips  (2 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/How-to-know-if-an-online-transaction-is-secure
     Learn how to recognize when you have a secure connection with a website. 

*   Internet Explorer 8 Overview (2 mins, Tour/Video)
     http://windows.microsoft.com/en-us/windows7/products/features/internet-explorer-8
     Get a quick primer on Internet Explorer 8 

*   Internet Explorer at a glance What's new in IE? Tabbed browsing and more  (4 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/Internet-Explorer-at-a-glance
     Learn about the new features in Internet Explorer. 

*   Show the menus in Internet Explorer (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Show-the-menus-in-Internet-Explorer
     Learn how to display the menu bar in Internet Explorer 

*   Tabbed browsing: frequently asked questions All about tabbed browsing: save a group of tabs, use keyboard shortcuts, and more…  (2 mins, Reference Topic)
     http://windows.microsoft.com/en-US/Windows7/Tabbed-browsing-frequently-asked-questions
     Find answers to common questions about opening multiple websites at once in Internet Explorer. 

*   Zoom in on a webpage Tired of squinting at webpages?  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Zoom-in-on-a-webpage
     Enlarge webpages for better readability. 

*   Preview the appearance of a Printed webpage in Internet Explorer Web pages now scale to fit!  (2 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Preview-the-appearance-of-a-Printed-webpage-in-Internet-Explorer
     See what a webpage will look like before you print it. 

     Managing your Internet Explorer favorites Improvements to favorites  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Managing-your-Internet-Explorer-favorites
     Learn how to organize your favorites into folders so they're easier to find and manage. 

     Find recently visited webpages History and favorites are now in one convenient place  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Find-recently-visited-webpages
     Learn how to get back to webpages that you have visited recently. 

     Internet Explorer Pop-up Blocker: frequently asked questions Get rid of annoying pop-ups!  (3 mins, Reference Topic)
     http://windows.microsoft.com/en-US/Windows7/Internet-Explorer-Pop-up-Blocker-frequently-asked-questions
     Get answers to common questions about pop-ups and learn how to block them. 

     Should I install ActiveX controls? Make the right decisions for security  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Should-I-install-ActiveX-controls
     Learn how to decide when to allow ActiveX controls and add-ons to be installed in Internet Explorer. 

     Using RSS feeds Automatically get updated content published by a website, such as news  (2 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/Using-RSS-feeds
     Learn how to find, view, and subscribe to web feeds in Internet Explorer. 

     Customize the Internet Explorer toolbars (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Customize-the-Internet-Explorer-toolbars
     Learn how to reorganize and modify the toolbars in Internet Explorer. 

     Show or hide the Favorites bar in Internet Explorer Add a webpage you visit frequently to the toolbar  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Show-or-hide-the-Favorites-bar-in-Internet-Explorer
     Decide whether to display a toolbar with your favorite links. 

     Internet Explorer Information bar: frequently asked questions (3 mins, Reference Topic)
     http://windows.microsoft.com/en-US/Windows7/Internet-Explorer-Information-bar-frequently-asked-questions
     Get answers to common questions about the messages displayed on Internet Explorer's Information bar. 

     Fill in website forms and passwords automatically (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Fill-in-website-forms-and-passwords-automatically
     Learn how to make Internet Explorer remember the information that you enter into web forms so you don't have to enter it again later. 

     Security and privacy features in Internet Explorer Learn about features in Internet Explorer that can help protect your privacy and security when shopping or browsing online.  (2 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/Security-and-privacy-features-in-Internet-Explorer


PC maintenance and performance

*   Back up your files Use the new Backup and Restore Center  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Back-up-your-files
     Back up your personal files, such as pictures, music, and documents, for safekeeping. 

*   Previous versions of files: frequently asked questions A new way to restore files that you accidentally modified or deleted, or that were damaged  (4 mins, Training Course - Web-based (online only))
     http://windows.microsoft.com/en-US/Windows7/Previous-versions-of-files-frequently-asked-questions
     Find answers to questions about restoring previous versions of files from a backup or a restore point. 

     Back up and Restore: frequently asked questions (2 mins, Reference Topic)
     http://windows.microsoft.com/en-us/windows7/Back-up-and-restore-frequently-asked-questions
     Find answers to questions about backing up files, setting up automatic backups, and restoring files. 

     Exit a program that isn't responding (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Exit-a-program-that-isnt-responding
     If a program stops responding, you can use Task Manager to close the program. 

     Why won't Windows allow me to change a system setting? (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Why-wont-Windows-allow-me-to-change-a-system-setting
     Learn how administrators can use Group Policy to prevent users from changing system settings. 

     What are error codes and how can I use them? (2 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/What-are-error-codes-and-how-can-I-use-them
     Learn about error codes and use them to find more information about problems. 


Presentations

     Print to the Microsoft XPS Document Writer A next-generation publishing tool  (2 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/Print-to-the-Microsoft-XPS-Document-Writer
     Save a copy of a document as an .xps file (XPS document) so you can send, share, or view it on any computer. 


Security and privacy

*   Recognizing dangerous file types (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Recognizing-dangerous-file-types
     Learn how to recognize some of the types of files that can contain malicious software. 

*   Tips for creating strong passwords and passphrases Make your password more secure  (2 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Tips-for-creating-strong-passwords-and-passphrases
     Learn how to create a strong password. 

*   When to trust a website How to make sure a website is safe  (2 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/When-to-trust-a-website
     Find out how to decide whether to download software or do business with a website. 

     When to trust an e-mail message (2 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/When-to-trust-an-e-mail-message
     Helps you recognize malicious e-mail attachments and links. 

     Spyware: frequently asked questions All about spyware  (2 mins, Reference Topic)
     http://windows.microsoft.com/en-US/Windows7/Spyware-frequently-asked-questions
     Learn what spyware is, how it can affect your computer, and how to prevent and remove it. 

     Turn Windows Defender real-time protection on or off Get rid of spyware  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Turn-Windows-Defender-real-time-protection-on-or-off
     Choose which areas of your computer you want Windows Defender to monitor for spyware and other potentially unwanted software. 

     Help protect your files using BitLocker Drive Encryption (2 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Help-protect-your-files-using-BitLocker-Drive-Encryption
     Use BitLocker Drive Encryption to help protect files on your system volume. 

     What is Encrypting File System (EFS)? (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/What-is-Encrypting-File-System-EFS
     Learn about how EFS can protect your information 

     What information is sent to Microsoft when I report a problem? (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/What-information-is-sent-to-Microsoft-when-I-report-a-problem
     Learn about the types of information that Windows uses to check for solutions to problems on your computer. 


Synchronizing

*   Understanding offline files Keep working with files even when you're not connected  (2 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/Understanding-offline-files
     You can access files stored in a network folder even when that network folder is unavailable, by making the folder available offline. 


Turning off and starting up the computer

*   Turn off a computer: frequently asked questions (3 mins, Reference Topic)
     http://windows.microsoft.com/en-US/Windows7/Turn-off-a-computer-frequently-asked-questions
     Learn where Shut Down and Restart options are located, how to wake your computer and prevent it from going to sleep or turning itself off, and more. 

*   Turning off your computer properly New recommendations for turning off your computer  (2 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/Turning-off-your-computer-properly
     Learn how to use the Power button on the Start menu to turn off your computer or put it to sleep. 

     Switch users without logging off Do you share a computer?  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Switch-users-without-logging-off
     Learn how to switch computer users without closing files or programs. 

Raise Awareness > Week Before


Windows 7



Desktop and Start menu

*   Better, stronger, faster: The Windows 7 taskbar Get more out of the taskbar  (8 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/help/better-stronger-faster-the-windows-7-taskbar
     Use the taskbar for more then just accessing applications 

     Customize the Start menu Keep frequently-used programs handy  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Customize-the-Start-menu
     Organize the Start menu to make it easier to find your favorite programs and folders. 

*   Customize the Start menu (4 mins, Reference Topic)
     http://windows.microsoft.com/en-US/Windows7/Customize-the-Start-menu
     Make the start menu fit the way you work 

     Getting the best display on your monitor (2 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/Getting-the-best-display-on-your-monitor
     Adjust your display settings or restore the default settings if they were changed. 

*   Introducing Windows 7 at work (20 mins, Tour/Video)
     http://windows.microsoft.com/en-US/Windows7/help/Introducing-windows-7-at-work
     You can learn how Windows 7 can help you be more productive at work with the new desktop features and helping you manage your programs and files

     better.
 

*   Pin a program to the Start menu (2 mins, Tour/Video)
     http://windows.microsoft.com/en-US/Windows7/Pin-a-program-to-the-Start-menu
     Customize the start menu to get easy access to the applications you use the most 

*   Pin a program to the taskbar (2 mins, Tour/Video)
     http://windows.microsoft.com/en-US/Windows7/Pin-a-program-to-the-taskbar
     Get easy access to your favorite applications by putting them permanently on the taskbar 

*   Rearrange buttons on the taskbar Put buttons where you want  (2 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Rearrange-buttons-on-the-taskbar
     Change the order in which application appear on the start menu 

*   What's new with the Windows 7 desktop? (2 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Whats-new-with-the-Windows-7-desktop
     Learn about Aero Snap and changes to how you can position gadgets 

     Clear lists on the Start menu and taskbar Clear the history of the items in the start menu and jump lists  (2 mins, Tour/Video)
     http://windows.microsoft.com/en-US/Windows7/Clear-lists-on-the-Start-menu-and-taskbar
     Remove the history that the start menu and taskbar keep about which programs, folders, files, and websites you open 

     Change how icons appear in the notification area of the taskbar Customize what notifications you get  (3 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Change-how-icons-appear-in-the-notification-area-of-the-taskbar
     Take control over what icons appear in the notification area 

     Take a screen capture (Printing screen) (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/windows7/Take-a-screen-capture-print-your-screen
     You can capture a picture of what is on your screen, and then paste it into a document, e-mail message, or other file. 

     Show, hide, or resize desktop icons (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Show-hide-or-resize-desktop-icons
     Show or hide the icons on the desktop, depending on whether you prefer quick access to shortcuts or a clean workspace. 

     Recover files from the Recycle Bin (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Recover-files-from-the-Recycle-Bin
     Find and restore files that you previously moved to the Recycle Bin. 

     The New Windows Taskbar: frequently asked questions (5 mins, Reference Topic)
     http://technet.microsoft.com/en-us/library/dd799239(WS.10).aspx
     Get answers to common questions about the Takbar 


Ease of Access (Accessibility)

     Keyboard shortcuts (3 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Keyboard-shortcuts
     View a list of keyboard shortcuts for using Windows. 

     Create keyboard shortcuts to open programs (2 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Create-keyboard-shortcuts-to-open-programs
     Use keyboard shortcuts to open programs quickly. 


Finding and organizing files

*   Save a search Do you need to find the same groups of files repeatedly?  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Save-a-search
     When you find files by using a search or filtering a folder view, save that search to make it easy to find similar files again later. 

*   Working with libraries (3 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/Working-with-libraries
     Learn how to manage your files better with libraries 

     Finding your files (5 mins, Tour/Video)
     http://windows.microsoft.com/en-US/windows7/help/videos/finding-your-files
     Watch a video that shows you how to better manage and find your content using Windows Search and Libraries 

     Searching in Windows: frequently asked questions (4 mins, Reference Topic)
     http://windows.microsoft.com/en-US/Windows7/Searching-in-Windows-frequently-asked-questions
     Find answers to common questions about Windows Search 

     Libraries: frequently asked questions (5 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Libraries-frequently-asked-questions
     Find answers to common questions about libraries 


Internet Explorer

*   Tips for searching the Internet New and more efficient ways to find what you're looking for  (3 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/Tips-for-searching-the-Internet
     Learn how to find the information you want on the Internet by writing clear and effective searches. 

*   Using Quick Tabs in Internet Explorer See a miniature view of all your open tabs  (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Using-Quick-Tabs-in-Internet-Explorer
     Display all of your open webpages as thumbnails and learn how to move between them. 

     Internet Explorer keyboard shortcuts (4 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/Internet-Explorer-keyboard-shortcuts
     Learn how to use the keyboard (instead of the mouse) to do things in Internet Explorer. 

     Open a new tab to your home page in Internet Explorer (1 mins, Tour/Video)
     http://windows.microsoft.com/en-US/Windows7/Open-a-new-tab-to-your-home-page-in-Internet-Explorer
     How to open a new tab in Internet Explorer 8 

     Using Accelerators to find addresses, define words, and do other tasks with selected text Use accelerators to take text from one page and perform tasks on it.  (7 mins, Guided Example)
     http://windows.microsoft.com/en-US/Windows7/Using-Accelerators-to-find-addresses-define-words-and-do-other-tasks-with-selected-text
     Step by step instructions on how to use and get accelerators for Internet Explorer 8 

     Web Slices: frequently asked questions (5 mins, Reference Topic)
     http://windows.microsoft.com/en-US/Windows7/Web-Slices-frequently-asked-questions
     Find answers to common questions about web slices 

     Internet Explorer add-ons: frequently asked questions (2 mins, Reference Topic)
     http://windows.microsoft.com/en-US/Windows7/Internet-Explorer-add-ons-frequently-asked-questions
     Get answers to common questions about add-ons and ActiveX controls. 

     Internet Explorer: frequently asked questions (7 mins, Reference Topic)
     http://technet.microsoft.com/en-us/library/ee449425(WS.10).aspx
     Get answers to common questions about Internet Explorer 

     What happened to Phishing Filter? (1 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/What-happened-to-Phishing-Filter
     Discover what replaced the Phishing Filter 

     Save a webpage as a file (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Save-a-webpage-as-a-file
     Learn how to save a webpage to a file on your computer. 


PC maintenance and performance

     Delete files using Disk Cleanup (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Delete-files-using-Disk-Cleanup
     Use Disk Cleanup to delete files you no longer need and reclaim storage space on your computer. 

     Stop a program from running automatically when Windows starts (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Stop-a-program-from-running-automatically-when-Windows-starts
     Prevent programs from running automatically when you start your computer. 

     Ways to improve your computer's performance (2 mins, Article)
     http://windows.microsoft.com/en-US/Windows7/Ways-to-improve-your-computers-performance
     Learn about tools you can use to help improve performance. 

     Backing up and restoring your computer (5 mins, Tour/Video)
     http://windows.microsoft.com/en-us/windows7/help/videos/backing-up-and-restoring-your-computer
     Watch a video to see how easy it is to backup and restore your files. 

     See details about your computer's performance using Task Manager (2 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/See-details-about-your-computers-performance-using-Task-Manager
     View information about your computer's performance and memory usage. 

     Solving common problems with Troubleshooters (5 mins, Tour/Video)
     http://windows.microsoft.com/en-us/windows7/help/videos/using-troubleshooters
     Watch a video to learn about bulit in troubleshooters can help you find and fix common problems. 

     Change the program that opens a type of file (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Change-the-program-that-opens-a-type-of-file
     Choose which program you want to use to open a specific type of file. 

     Get computer speed and performance information (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Get-computer-speed-and-performance-information
     View performance information about your computer. 

     Recover lost or deleted files (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/Recover-lost-or-deleted-files
     Use Search or browse common folders to find a file that you're having difficulty locating. 


Printing

     What happened to the Printers folder? (1 mins, Short Topic)
     http://windows.microsoft.com/en-US/Windows7/What-happened-to-the-Printers-folder
     Learn what replaced the Printers folder 


Turning off and starting up the computer

*   Sleep and hibernation: frequently asked questions (3 mins, Reference Topic)
     http://windows.microsoft.com/en-US/Windows7/Sleep-and-hibernation-frequently-asked-questions
     Find answers to common questions about sleep and hibernation 

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