Sunday, September 25, 2011
Thursday, September 22, 2011
Windows 7 Imagining – Hardware Independent Image
Every image of windows 7 is hardware independent Image, unlike windows XP the concept has changed.
Here are some Good postings to do this
Building a Standard Image of Windows 7: Step-by-Step Guide: http://technet.microsoft.com/en-us/library/ee523217%28WS.10%29.aspx
How to create a Hardware independent Image? : http://ashleystechblog.blogspot.com/2009/03/how-to-create-hardware-independent.html
and one more http://theitbros.com/sysprep-a-windows-7-machine-%E2%80%93-start-to-finish
Thursday, September 15, 2011
Windows 7 Education - BDD
Here is the link for windows 7 Pre and Post deployment trainings available where we can communicate with the end users and IT Help Desk.
http://www.microsoft.com/technet/desktopdeployment/bdd/elf/Welcome.aspx
How to exclude SCCM Client Push on Specific Systems or Ou’s?
The common question i get from my dears is how to prevent installing the client Push deployment on few business critical systems or some ou’s.. The Answer is you can achieve this in multiple ways..
1) by exclude that OU from discovery
2) Don’t use Client PUsh
3) Remove Client Push account or site server account from the local administrators Group on those systems
4) Create a file called ccmsetup on all those systems (Path %windir%\system32)
Ok for the first option here are the steps
1. Open the Windows Registry Editor on the Configuration Manager 2007 site server that hosts the site that you want to exclude a computer from joining.
2. Locate the SMS_DISCOVERY_DATA_MANAGER sub-key by browsing to the following path:
· For a 32-bit operating system: HKEY_LOCAL_MACHINE/Software/Microsoft/SMS/Components/SMS_DISCOVERY_DATA_MANAGER
· For a 64-bit operating system: HKEY_LOCAL_MACHINE/Software/Wow6432Node/Microsoft/SMS/Components/SMS_DISCOVERY_DATA_MANAGER
3. To enter the name of the computers you want to exclude, double-click the key ExcludeServers to open the Edit Multi-String window.
4. In the Edit Multi-String window, specify the NetBIOS name of each computer you want to exclude. Press the Enter key after typing each computer name to ensure that each computer name appears on a separate line.
5. After you have entered the computer names of computers you wish to exclude, click OK. Close the Registry Editor window
Tuesday, September 13, 2011
Best Web links for SCCM Troubleshooting
http://blogs.technet.com//b/sudheesn/archive/2010/05/31/troubleshooting-sccm-part-i-client-push-installation.aspx
http://blogs.technet.com//b/sudheesn/archive/2009/07/16/unable-to-open-the-sccm-console.aspx
http://blogs.technet.com//b/sudheesn/archive/2011/06/08/administartive-checklist-for-configuration-manager-2007.aspx
http://blogs.technet.com//b/configurationmgr/archive/2011/03/06/3272150.aspx
http://blogs.technet.com//b/sudheesn/archive/2011/02/05/audit-collector-filter-gui-version-of-adtadmin-exe.aspx
http://blogs.technet.com//b/sudheesn/archive/2011/02/01/troubleshooting-part-vi-software-distribution.aspx
http://blogs.technet.com//b/sudheesn/archive/2011/02/01/troubleshooting-part-v-heartbeat-discovery.aspx
http://blogs.technet.com//b/sudheesn/archive/2011/02/01/troubleshooting-part-iv-software-inventory.aspx
http://blogs.technet.com//b/sudheesn/archive/2010/11/10/troubleshooting-sccm-part-iii-software-updates.aspx
http://blogs.technet.com//b/sudheesn/archive/2010/11/08/move-the-site-database-in-sccm-2007-r2.aspx
http://blogs.technet.com//b/sudheesn/archive/2010/05/31/troubleshooting-sccm-part-ii-hardware-inventory.aspx
http://blogs.technet.com//b/sudheesn/archive/2010/05/31/troubleshooting-sccm-part-ii-hardware-inventory.aspx
http://blogs.technet.com//b/sudheesn/archive/2010/05/31/troubleshooting-sccm-part-i-client-push-installation.aspx
http://blogs.technet.com//b/sudheesn/archive/2010/05/31/troubleshooting-sccm-part-i-client-push-installation.aspx
http://blogs.technet.com//b/sudheesn/archive/2010/05/31/troubleshooting-sccm-part-i-client-push-installation.aspx
http://blogs.technet.com//b/sudheesn/archive/2010/02/19/how-to-create-a-collection-of-computers-that-has-not-been-inventoried-for-more-than-30-days.aspx
http://blogs.technet.com//b/sudheesn/archive/2009/12/30/managing-workgroup-clients-in-sccm.aspx
http://blogs.technet.com//b/sudheesn/archive/2009/08/10/3270342.aspx
http://blogs.technet.com//b/configurationmgr/archive/2009/08/10/3272150.aspx
http://blogs.technet.com//b/sudheesn/archive/2009/07/16/sms-state-system-component-showing-errors-in-site-server-hosted-in-a-windows-2008-server.aspx
http://blogs.technet.com/b/smsandmom/archive/2007/11/30/sms-2003-finding-overlapping-boundaries.aspx
Monday, September 12, 2011
Sunday, September 11, 2011
Monday, September 5, 2011
Benefits of Internet Explorer - IE 8
Friday, September 2, 2011
Adobe Updates Deploy with New Updated Tool
Thanks to stealthpuppy all rights & credits go’s to stealthpuppy and his blog .This article published in http://blog.stealthpuppy.com/deployment/deploying-adobe-reader-x/ , You can read from there
Update 20 June 2011: updated for Reader 10.1. Release notes for 10.1 can be found here.
Adobe Reader X is here and with the new protected mode feature to improve security you should be considering your deployment plans now.
Note: These instructions are based on the US English version of Reader, so you may need to adjust some specifics to suit your environment and language.
Licensing Your Deployment
Although Adobe Reader is free you’ll need to agree to and obtain a license to distribute it in your own environment. Obtaining a license is simple, you’ll just need to answer a few questions such as the number of copies, how you will distribute Reader, which platforms and some information on your company including contact information. The same license can be used for distributing Flash player and Adobe AIR. To apply for the license go to the Adobe Runtimes / Reader Distribution License Agreement.
Obtaining the Adobe Customization Wizard
Unfortunately Adobe doesn’t use the same installer across all of their products – the installers for the Acrobat products are different to the Creative Suite products. For anyone who’s attempted deployment of the CS products would probably consider this a good thing.
To start customizing Reader before deploying, you’ll need access to the Adobe Customization Wizard. The Customization Wizard X hasn’t changed much since the Customization Wizard 9, so if you have experience deploying Adobe Reader 8 or Reader 9, you’ll be comfortable customizing and deploying the new version.
The Adobe Customization Wizard X should be available from here – Adobe Customization Wizard X. Otherwise you can use this direct download link: Adobe Customization Wizard X. An FTP site is also available – Adobe FTP site.
The Customization Wizard should be installed to an administrative workstation and it will allow you to create a custom Windows Installer transform that can configure the Reader installation, including settings to:
- Optimize the behavior of the installer by including silent installation, multilingual, and custom setup choices
- Remove previous versions of Acrobat and Reader
- Suppress the EULA, registration prompts, and the Getting Started window
- Customize key application preferences — turn off automatic updates, add and set default job options, and customize collaboration and security settings
- Remove shortcuts from the desktop and the Start menu
- Edit each Adobe Acrobat application’s registry and installer tables
- Customize file attachment handling within PDF files, including specifying which file types you want to block
- Add or edit files that will be installed, including customized JavaScript or plug-ins
- Preconfigured and lock Enhanced Security settings
Downloading the Reader X MSI
When creating a custom installer for Reader, always start with the latest version which you may need to obtain from the Adobe Reader download page. For an installer that you can extract and doesn’t include Google Chrome or Toolbar download the EXE installer from Adobe’s FTP site: ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.0
Note: if you need to download the latest installer, always grab a copy from the Adobe site to guarantee you have a source you can trust
Once you’ve downloaded the Reader installer, extract the setup files so that you can create a custom transform file. To extract, run the following command line:
AdbeRdr1010_en_US.exe.exe -nos_o"C:\Folder" -nos_ne |
Replace C:\Folder with the path to a local folder. If you don’t specific the -nos_o switch, the files will be extracted here:
- %ProgramData%\Adobe\Setup (Windows Vista and above)
- %ALLUSERSPROFILE%\Application Data\Adobe\Setup (Windows XP / Windows Server 2003)
Once extracted, you should have the following files required for Reader deployment:
- ABCPY.INI
- AcroRead.msi
- Data1.cab
- setup.exe
- Setup.ini
Creating a custom Transform for Reader X
Here I’ll step through creating a custom installation for Reader, providing some recommended settings for your deployment and add links to further information that you may need to consider for your specific environment.
Step 1 Personalization Options: Open the Customization Wizard, click File / Open Package… and browse to AcroRead.MSI located in the folder that contains the extract Reader setup files. You can change the installation path if required:
Step 2 Installation Options: there a few options to consider here:
- Default viewer for PDF files – if you are installing both Acrobat and Reader on the same machine, which application do you want to open PDF files by default.
- Enable Optimization – Windows Installer will defrag the installation post install, leave this option enabled. [Windows Installer property: ENABLE_OPTIMIZATION]
- Enable Caching of installer files on local hard drive – a copy of the Reader install files will be stored on the target machine ( in %ProgramFiles%\Adobe\Reader 10.0\Setup Files or %ProgramFiles(x86)%\Adobe\Reader 10.0\Setup Files). If you are deploying Reader with a deployment solution or virtualizing Reader, I recommend disabling this option. [Windows Installer property: ENABLE_CACHE_FILES]
- Run installation – run the installer Unattended by default unless your specific deployment requires the installer to run completely silently (you can control this on the command line as well).
- If reboot required at the end of installation – choose Suppress reboot and control reboots with an external process (such as a script or your deployment solution).
Step 3 Files and Folders: additional files (such as a JavaScript file to restrict menu items) can be added here:
Step 4 Registry: add additional Registry values here to control the Reader installation. You can browse the local computer’s Registry to make adding entries simpler.
There are two edits I recommend making – browse to Destination Computer / HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run and modify these startup items, if they exist:
- Adobe ARM
- Adobe Reader Speed Launcher
Right-click each of these entries and choose Modify. Set Action to Remove value. This will prevent the installer from adding these entries and starting unnecessary processes at user logon. This step is very important for Terminal Server / Remote Desktop Session Host environments to reduce the processes that will run in each user’s session.
Step 5 Shortcuts: for whatever reason, Adobe deems in necessary to add a superfluous shortcut for Reader to the desktop. Don’t forget to remove that here – if you don’t remove the shortcut in the transform, it will be created when you patch Reader.
Step 6 Server Locations: the Server Locations settings allow you to configure additional server location paths to ensure source resiliency for the Windows Installer package.
Step 7 Security: further information on Adobe Reader and Acrobat security can be found here: Acrobat 9 Security Administration Guide. Options to consider include:
- Enhanced Security Settings: Standalone and Browser (choose Enable & Lock)
- Prevent end-user to add trusted Files and Folders
- Prevent end-user to add trusted Hosts
Step 8 Digital Signature: the Digital Signature settings allow you to specify the security options (verification, creation, reasons) for digital signatures. Read more about Digital Signatures in the security guide and this document: Digital Signature Validation Cheat Sheet
Step 9 EULA: here you can suppress the display of the End User License Agreement when the user first launches Reader. [Windows Installer property: EULA_ACCEPT]
Step 10 Online and Acrobat.com Features: access to several features can be controlled here:
- Disable all updates: this will prevent the Adobe Updater from running automatically (but won’t prevent it from installing). The Check for Updates menu option will also be removed.
Warning: It is extremely important to disable Adobe Updater on shared systems such as Terminal Server/Remote Desktop Servers – a standard user can initiate a reboot of a computer if Updater applies a Reader update. This is because the update is applied using Windows Installer which runs in the System context.
- Browser integration can be controlled here – you can force Reader to open PDFs outside of the browser rather than embedded in the browser window
- Various menu items and features (such as Purchase Adobe Acrobat, Digital Editions) can be disabled
- The Product Improvement Program can be disabled
- The Acrobat.com integration in Reader can be disabled
Step 11 Comments and Forms: control and set options for comments in PDFs and forms.
Step 12 File Attachments: control the launching of file types from PDF documents. You may want to set this option:
- Default Action for Unspecified File Types: Never launch files of Unspecified Types
Step 13 Launch Other Applications: the Launch Other Applications settings allow you to specify additional applications to be installed with Reader.
Step 14 Direct Editor: if you want to make further edits to the transform file you can do so here; however I often prefer to save the transform and open it with a 3rd party MSI editor.
To disable the Adobe Acrobat Update Service introduced with Reader 10.1, navigate to the ServiceInstall table and take one of two actions
- Drop the row ServiceInstall1 to prevent the install of the service
- Change the value of StartType to 3 (manual) or 4 (disabled)
Disabling Additional Menu Items
After creating a custom installation there are a few menu items (less than previous versions) that you may want to remove for end-users:
These menu items are:
- Help / Online Support… / Knowledge Base
- Help / Online Support… / Adobe Support Programs…
- Help / Online Support… / Adobe User Community…
- Help / Online Support… / Accessibility Resource Center…
- Help / Online Support… / Generate System Report…
- Help / Repair Adobe Reader Installation
Warning: It is extremely important to remove the Repair Adobe Reader Installation menu item on shared systems such as Terminal Server/Remote Desktop Servers – a standard user can initiate a reboot of a computer if the repair kicks in. This is because the repair is applied using Windows Installer which runs in the System context.
Just like previous versions, the only way to disable certain UI elements such as menu items and toolbars is to use JavaScript. This is a two step process – first we need to find out the name of the items we want to disable. To do that you will need to place some JavaScript in a file in the JavaScripts folder where Reader is installed. For example this on x64 Windows, place the file here: %ProgramFiles (x86)%\Adobe\Reader 10.0\Reader\Javascripts. Add the following code into the file and save it as ListItems.js
//ListItems.js //Open Javascript Console console.show(); //List Toolbar Buttons in the Console var toolbarItems = app.listToolbarButtons() for( var i in toolbarItems) console.println(toolbarItems + "\n") //List Menu Items in the Console var menuItems = app.listMenuItems() for( var i in menuItems) console.println(menuItems + "\n") |
When you start Reader a list of the user interface elements will be displayed:
The list is quite long, but you can use it to control the display of both menu items and buttons.
To hide the menu items listed above, save the following code in HideItems.js in the same JavaScripts folder. When Reader is run, the JavaScript will be executed and the items removed.
//HideMenu.js // [Help - Repair Adobe Reader Installation] app.hideMenuItem("DetectAndRepair"); // [Help - Online Support] app.hideMenuItem("OnlineSupport"); // [Help - Online Support - Knowledge Base] app.hideMenuItem("KnowledgeBase"); // [Help - Online Support - Adobe Support Programs] app.hideMenuItem("AdobeExpertSupport"); // [Help - Online Support - Adobe User Community] app.hideMenuItem("AdobeUserCommunity"); // [Help - Online Support - Accessibility Resource Center] app.hideMenuItem("AccessOnline"); // [Help - Online Support - Generate System Report] app.hideMenuItem("SystemInformation"); |
To deliver the script with the Reader package, use the Files and Folders section in the Customization Wizard. Add the files to Destination Computer / ProgramFilesFolder / Adobe / Reader 10.0 / Reader / JavaScripts (see Step 3 above).
Enforcing Protected Mode
Adobe Reader X Protected Mode will assist in reducing the potential security threats when opening or viewing PDF files, so it’s a feature you’ll want to ensure remains enabled on client computers. However, by default, users can turn this feature off – this option is available in the Preferences dialog box under General:
In the user’s context, Protected Mode is controlled with the following Registry value:
- Key: HKCU\Software\Adobe\Acrobat Reader\10.0\Privileged
- Value: bProtectedMode
- Type: REG_DWORD
- Data: 1
Fortunately, Protected Mode can also be enforced per-machine instead by setting this Registry value:
- Key: HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\10.0\FeatureLockDown
- Value: bProtectedMode
- Type: REG_DWORD
- Data: 1
With this set, users will be unable to disable Protected Mode. Use the Registry option in the Adobe Customization Wizard (covered in step 4 above) to set this value in your deployment package.
With the release of Reader 10.1, Protected Mode is now supported on Terminal Servers/Remote Desktop Servers.
Finding more Reader Preferences and Policies
To find the complete list of preferences for Reader and Acrobat you should refer to the Administrator’s Information Manager. This tool also contains the Reader and Acrobat Admin and Security guides.
The Administrator’s Information Manager (AIM) is an auto-updating and customizable AIR application containing the Preference Reference. AIM also includes and a growing list of other resources of interest to administrators in enterprise settings.
Thursday, September 1, 2011
Read Technet / MSDN documentation offline / CHM format ?
Want to read your Technet / MSDN documentation offline / CHM format ?
Then you can try this it worked for me :)
Source : http://visualstudiogallery.msdn.microsoft.com/626677ab-c35f-4f3d-9f7c-6b471b1195dd
PackageThis!
Home Page: PackageThis on CodePlex
Click download (above) to get version 1.3.4 which now supports .mshc (VS 2010 help) and fixes many bugs. Thanks especially to Malcolm Dickson (MS Help team) who began the .mshc work. Also thanks Paul O'Rear (MS Help team) for some cool ideas on improving the utility. See the CodePlex patch area for source code if required.
- Version 1.3.4 - Fixes image links.
Description
PackageThis is a CodePlex open source project and comes with source code. It allows you to download MSDN\Technet Library content and package to a Chm, HxS or .MSHC. See home page for details.
Very cool since MSDN is too big for MS to make all content available. With PackageThis! you can build your own custom offline help packages and integrate into VS Help, or view standalone.
Contributors
Helpware (in particular Rob Chandler) is not the sole author of this program. It is a joint CodePlex project, the brain child of Erik Larsen [Microsoft]. I'm just one of several authors contributing now to the project. I've added it to VS Gallery in the hope that more users will discover this fantastic utility.
Bugs
If you see bugs please report via CodePlex.
Saturday, August 27, 2011
User Awareness Recommended Topics for Support on Windows 7
Recommended Topics for Support
Windows 7
Desktop and Start menu
* Change thumbnail size and file details Use the new Views menu to quickly go from details to large icons (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Change-thumbnail-size-and-file-details
Change the appearance of file and folder icons.
* Desktop Experience in Windows 7 (15 mins, Tour/Video)
http://www.microsoft.com/learning/_silverlight/learningsnacks/win7/snack04/Default.html
Watch animations and demos to help you get the most out of the new user interface
* Navigate using the address bar A quick new way to move between folders (2 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Navigate-using-the-address-bar
Use the Address bar to navigate around your computer and change the view to different folders.
Set the clock You can now change the time zone (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Set-the-clock
Set the time and time zone of the Windows clock.
* The Start menu (overview) Know more about the start menu (7 mins, Article)
http://windows.microsoft.com/en-US/Windows7/The-Start-menu-overview
Navigate the start menu and learn it features
* The taskbar (overview) Know more about the taskbar (5 mins, Article)
http://windows.microsoft.com/en-US/Windows7/The-taskbar-overview
Learn more about the taskbar and it's new functionality
* Using Jump Lists to open programs and items (0 mins, Tour/Video)
http://windows.microsoft.com/en-US/Windows7/Using-Jump-Lists-to-open-programs-and-items
Learn how to use jump lists to open applications and items
What happened to the Run command? It's now even easier to use the Run command (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/What-happened-to-the-Run-command
The Run command is still available and can be added to the Start menu.
* What's new with the Start menu? (1 mins, Article)
http://windows.microsoft.com/en-US/Windows7/Whats-new-with-the-Start-menu
Learn about the new and improved features on the Start menu.
* What's new with the Windows 7 taskbar? Learn what is new about the redesigned taskbar (4 mins, Article)
http://windows.microsoft.com/en-US/Windows7/Whats-new-with-the-Windows-7-taskbar
Desktop and Start menu
* What's new with the Windows desktop? A sneak peek at the new look of Windows (2 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Whats-new-with-the-Windows-desktop
Learn about new features for accessing information, personalizing your computer, and switching between programs and documents.
* Working with Control Panel Find items in Control Panel with the Search box (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Working-with-Control-Panel
Learn how to use the Control Panel to change settings in Windows.
* Working with the navigation pane Look at your files in a whole new way (2 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Working-with-the-navigation-pane
Use the Navigation pane to quickly find and open folders on your computer.
Getting around the desktop (6 mins, Tour/Video)
http://windows.microsoft.com/en-us/windows7/help/videos/getting-around-the-desktop
Watch a video that shows you how to get the most out of the new taskbar, the start menu and gadgets. It also shows you some of the ways to manage
your open windows.
Personalizing your PC (5 mins, Tour/Video)
http://windows.microsoft.com/en-US/windows7/help/videos/personalizing-your-pc
Watch a video that shows you how to change your account picutre, background, and your resolution. It also shows you how to make text more readable.
Desktop gadgets (overview) (5 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Desktop-gadgets-overview
Learn how to setup gadgets and manage them
Folders: frequently asked questions Find out what's new for exploring folders (2 mins, Reference Topic)
http://windows.microsoft.com/en-US/Windows7/Folders-frequently-asked-questions
Get answers to common questions about how to use folders.
Taskbar: recommended links (3 mins, Article)
http://windows.microsoft.com/en-US/Windows7/Taskbar-recommended-links
Hide, move, or resize the taskbar. You can also put shortcuts to your favorite programs on the taskbar.
Use your Windows password for your screen saver password Make your desktop more secure (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Use-your-Windows-password-for-your-screen-saver-password
Help make your computer more secure by using your Windows password as your screen saver password.
Create or delete a shortcut (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Create-or-delete-a-shortcut
Create shortcuts for easy access to programs and files that you access frequently. Delete shortcuts you no longer need.
Ease of Access (Accessibility)
* Accessibility Features in Microsoft Office 2010 (5 mins, Article)
http://office.microsoft.com/en-us/access-help/accessibility-features-in-microsoft-office-2010-HA010369190.aspx
* What's New: Changes made to Excel functions (5 mins, Reference Topic)
http://office.microsoft.com/en-us/excel-help/what-s-new-changes-made-to-excel-functions-HA010355760.aspx
Finding and organizing files
* Accessing Information in Windows 7 (15 mins, Tour/Video)
http://www.microsoft.com/learning/_silverlight/learningsnacks/win7/snack10/default.html
Watch animations and demos to help you learn how to quickly browse and organize information in Windows 7
* Find a file or folder Looking for files in all the right places (2 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Find-a-file-or-folder
Use the Search box and other search tools to quickly find any file, folder, or program.
Create a shortcut to (map) a network drive Easily get to your network drives (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Create-a-shortcut-to-map-a-network-drive
Connect to a shared network folder and assign a drive letter to the connection for easy access from your computer.
Add tags and other properties to a file Tag your files to find them faster (2 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Add-tags-and-other-properties-to-a-file
Make it easier to find files by adding tags, which you can use to find and organize your files.
Improve Windows searches using the index: frequently asked questions (4 mins, Reference Topic)
http://windows.microsoft.com/en-US/Windows7/Improve-Windows-searches-using-the-index-frequently-asked-questions
Get answers to common questions about how you can get better performance from Windows Search when you look for files and folders.
Getting help
Get the latest Help content Always view the latest Help (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Get-the-latest-Help-content
Ensure your search results use the latest help content from Microsoft.
* Getting help (3 mins, Article)
http://windows.microsoft.com/en-US/Windows7/Getting-help
Learn how to get help with Windows and programs, get help from other people, find resources on the web, and contact technical support professionals.
Internet Explorer
* Change your Internet Explorer home page You can now have multiple home pages (2 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Change-your-Internet-Explorer-home-page
Learn how to pick the webpage that is displayed when Internet Explorer opens.
* How to know if an online transaction is secure Click on the lock to get more information, and other tips (2 mins, Article)
http://windows.microsoft.com/en-US/Windows7/How-to-know-if-an-online-transaction-is-secure
Learn how to recognize when you have a secure connection with a website.
* Internet Explorer 8 Overview (2 mins, Tour/Video)
http://windows.microsoft.com/en-us/windows7/products/features/internet-explorer-8
Get a quick primer on Internet Explorer 8
* Internet Explorer at a glance What's new in IE? Tabbed browsing and more (4 mins, Article)
http://windows.microsoft.com/en-US/Windows7/Internet-Explorer-at-a-glance
Learn about the new features in Internet Explorer.
* Show the menus in Internet Explorer (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Show-the-menus-in-Internet-Explorer
Learn how to display the menu bar in Internet Explorer
* Tabbed browsing: frequently asked questions All about tabbed browsing: save a group of tabs, use keyboard shortcuts, and more… (2 mins, Reference Topic)
http://windows.microsoft.com/en-US/Windows7/Tabbed-browsing-frequently-asked-questions
Find answers to common questions about opening multiple websites at once in Internet Explorer.
* Zoom in on a webpage Tired of squinting at webpages? (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Zoom-in-on-a-webpage
Enlarge webpages for better readability.
* Preview the appearance of a Printed webpage in Internet Explorer Web pages now scale to fit! (2 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Preview-the-appearance-of-a-Printed-webpage-in-Internet-Explorer
See what a webpage will look like before you print it.
Managing your Internet Explorer favorites Improvements to favorites (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Managing-your-Internet-Explorer-favorites
Learn how to organize your favorites into folders so they're easier to find and manage.
Find recently visited webpages History and favorites are now in one convenient place (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Find-recently-visited-webpages
Learn how to get back to webpages that you have visited recently.
Internet Explorer Pop-up Blocker: frequently asked questions Get rid of annoying pop-ups! (3 mins, Reference Topic)
http://windows.microsoft.com/en-US/Windows7/Internet-Explorer-Pop-up-Blocker-frequently-asked-questions
Get answers to common questions about pop-ups and learn how to block them.
Should I install ActiveX controls? Make the right decisions for security (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Should-I-install-ActiveX-controls
Learn how to decide when to allow ActiveX controls and add-ons to be installed in Internet Explorer.
Using RSS feeds Automatically get updated content published by a website, such as news (2 mins, Article)
http://windows.microsoft.com/en-US/Windows7/Using-RSS-feeds
Learn how to find, view, and subscribe to web feeds in Internet Explorer.
Customize the Internet Explorer toolbars (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Customize-the-Internet-Explorer-toolbars
Learn how to reorganize and modify the toolbars in Internet Explorer.
Show or hide the Favorites bar in Internet Explorer Add a webpage you visit frequently to the toolbar (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Show-or-hide-the-Favorites-bar-in-Internet-Explorer
Decide whether to display a toolbar with your favorite links.
Internet Explorer Information bar: frequently asked questions (3 mins, Reference Topic)
http://windows.microsoft.com/en-US/Windows7/Internet-Explorer-Information-bar-frequently-asked-questions
Get answers to common questions about the messages displayed on Internet Explorer's Information bar.
Fill in website forms and passwords automatically (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Fill-in-website-forms-and-passwords-automatically
Learn how to make Internet Explorer remember the information that you enter into web forms so you don't have to enter it again later.
Security and privacy features in Internet Explorer Learn about features in Internet Explorer that can help protect your privacy and security when shopping or browsing online. (2 mins, Article)
http://windows.microsoft.com/en-US/Windows7/Security-and-privacy-features-in-Internet-Explorer
PC maintenance and performance
* Back up your files Use the new Backup and Restore Center (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Back-up-your-files
Back up your personal files, such as pictures, music, and documents, for safekeeping.
* Previous versions of files: frequently asked questions A new way to restore files that you accidentally modified or deleted, or that were damaged (4 mins, Training Course - Web-based (online only))
http://windows.microsoft.com/en-US/Windows7/Previous-versions-of-files-frequently-asked-questions
Find answers to questions about restoring previous versions of files from a backup or a restore point.
Back up and Restore: frequently asked questions (2 mins, Reference Topic)
http://windows.microsoft.com/en-us/windows7/Back-up-and-restore-frequently-asked-questions
Find answers to questions about backing up files, setting up automatic backups, and restoring files.
Exit a program that isn't responding (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Exit-a-program-that-isnt-responding
If a program stops responding, you can use Task Manager to close the program.
Why won't Windows allow me to change a system setting? (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Why-wont-Windows-allow-me-to-change-a-system-setting
Learn how administrators can use Group Policy to prevent users from changing system settings.
What are error codes and how can I use them? (2 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/What-are-error-codes-and-how-can-I-use-them
Learn about error codes and use them to find more information about problems.
Presentations
Print to the Microsoft XPS Document Writer A next-generation publishing tool (2 mins, Article)
http://windows.microsoft.com/en-US/Windows7/Print-to-the-Microsoft-XPS-Document-Writer
Save a copy of a document as an .xps file (XPS document) so you can send, share, or view it on any computer.
Security and privacy
* Recognizing dangerous file types (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Recognizing-dangerous-file-types
Learn how to recognize some of the types of files that can contain malicious software.
* Tips for creating strong passwords and passphrases Make your password more secure (2 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Tips-for-creating-strong-passwords-and-passphrases
Learn how to create a strong password.
* When to trust a website How to make sure a website is safe (2 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/When-to-trust-a-website
Find out how to decide whether to download software or do business with a website.
When to trust an e-mail message (2 mins, Article)
http://windows.microsoft.com/en-US/Windows7/When-to-trust-an-e-mail-message
Helps you recognize malicious e-mail attachments and links.
Spyware: frequently asked questions All about spyware (2 mins, Reference Topic)
http://windows.microsoft.com/en-US/Windows7/Spyware-frequently-asked-questions
Learn what spyware is, how it can affect your computer, and how to prevent and remove it.
Turn Windows Defender real-time protection on or off Get rid of spyware (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Turn-Windows-Defender-real-time-protection-on-or-off
Choose which areas of your computer you want Windows Defender to monitor for spyware and other potentially unwanted software.
Help protect your files using BitLocker Drive Encryption (2 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Help-protect-your-files-using-BitLocker-Drive-Encryption
Use BitLocker Drive Encryption to help protect files on your system volume.
What is Encrypting File System (EFS)? (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/What-is-Encrypting-File-System-EFS
Learn about how EFS can protect your information
What information is sent to Microsoft when I report a problem? (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/What-information-is-sent-to-Microsoft-when-I-report-a-problem
Learn about the types of information that Windows uses to check for solutions to problems on your computer.
Synchronizing
* Understanding offline files Keep working with files even when you're not connected (2 mins, Article)
http://windows.microsoft.com/en-US/Windows7/Understanding-offline-files
You can access files stored in a network folder even when that network folder is unavailable, by making the folder available offline.
Turning off and starting up the computer
* Turn off a computer: frequently asked questions (3 mins, Reference Topic)
http://windows.microsoft.com/en-US/Windows7/Turn-off-a-computer-frequently-asked-questions
Learn where Shut Down and Restart options are located, how to wake your computer and prevent it from going to sleep or turning itself off, and more.
* Turning off your computer properly New recommendations for turning off your computer (2 mins, Article)
http://windows.microsoft.com/en-US/Windows7/Turning-off-your-computer-properly
Learn how to use the Power button on the Start menu to turn off your computer or put it to sleep.
Switch users without logging off Do you share a computer? (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Switch-users-without-logging-off
Learn how to switch computer users without closing files or programs.
Raise Awareness > Week Before
Windows 7
Desktop and Start menu
* Better, stronger, faster: The Windows 7 taskbar Get more out of the taskbar (8 mins, Article)
http://windows.microsoft.com/en-US/Windows7/help/better-stronger-faster-the-windows-7-taskbar
Use the taskbar for more then just accessing applications
Customize the Start menu Keep frequently-used programs handy (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Customize-the-Start-menu
Organize the Start menu to make it easier to find your favorite programs and folders.
* Customize the Start menu (4 mins, Reference Topic)
http://windows.microsoft.com/en-US/Windows7/Customize-the-Start-menu
Make the start menu fit the way you work
Getting the best display on your monitor (2 mins, Article)
http://windows.microsoft.com/en-US/Windows7/Getting-the-best-display-on-your-monitor
Adjust your display settings or restore the default settings if they were changed.
* Introducing Windows 7 at work (20 mins, Tour/Video)
http://windows.microsoft.com/en-US/Windows7/help/Introducing-windows-7-at-work
You can learn how Windows 7 can help you be more productive at work with the new desktop features and helping you manage your programs and files
better.
* Pin a program to the Start menu (2 mins, Tour/Video)
http://windows.microsoft.com/en-US/Windows7/Pin-a-program-to-the-Start-menu
Customize the start menu to get easy access to the applications you use the most
* Pin a program to the taskbar (2 mins, Tour/Video)
http://windows.microsoft.com/en-US/Windows7/Pin-a-program-to-the-taskbar
Get easy access to your favorite applications by putting them permanently on the taskbar
* Rearrange buttons on the taskbar Put buttons where you want (2 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Rearrange-buttons-on-the-taskbar
Change the order in which application appear on the start menu
* What's new with the Windows 7 desktop? (2 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Whats-new-with-the-Windows-7-desktop
Learn about Aero Snap and changes to how you can position gadgets
Clear lists on the Start menu and taskbar Clear the history of the items in the start menu and jump lists (2 mins, Tour/Video)
http://windows.microsoft.com/en-US/Windows7/Clear-lists-on-the-Start-menu-and-taskbar
Remove the history that the start menu and taskbar keep about which programs, folders, files, and websites you open
Change how icons appear in the notification area of the taskbar Customize what notifications you get (3 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Change-how-icons-appear-in-the-notification-area-of-the-taskbar
Take control over what icons appear in the notification area
Take a screen capture (Printing screen) (1 mins, Short Topic)
http://windows.microsoft.com/en-US/windows7/Take-a-screen-capture-print-your-screen
You can capture a picture of what is on your screen, and then paste it into a document, e-mail message, or other file.
Show, hide, or resize desktop icons (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Show-hide-or-resize-desktop-icons
Show or hide the icons on the desktop, depending on whether you prefer quick access to shortcuts or a clean workspace.
Recover files from the Recycle Bin (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Recover-files-from-the-Recycle-Bin
Find and restore files that you previously moved to the Recycle Bin.
The New Windows Taskbar: frequently asked questions (5 mins, Reference Topic)
http://technet.microsoft.com/en-us/library/dd799239(WS.10).aspx
Get answers to common questions about the Takbar
Ease of Access (Accessibility)
Keyboard shortcuts (3 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Keyboard-shortcuts
View a list of keyboard shortcuts for using Windows.
Create keyboard shortcuts to open programs (2 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Create-keyboard-shortcuts-to-open-programs
Use keyboard shortcuts to open programs quickly.
Finding and organizing files
* Save a search Do you need to find the same groups of files repeatedly? (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Save-a-search
When you find files by using a search or filtering a folder view, save that search to make it easy to find similar files again later.
* Working with libraries (3 mins, Article)
http://windows.microsoft.com/en-US/Windows7/Working-with-libraries
Learn how to manage your files better with libraries
Finding your files (5 mins, Tour/Video)
http://windows.microsoft.com/en-US/windows7/help/videos/finding-your-files
Watch a video that shows you how to better manage and find your content using Windows Search and Libraries
Searching in Windows: frequently asked questions (4 mins, Reference Topic)
http://windows.microsoft.com/en-US/Windows7/Searching-in-Windows-frequently-asked-questions
Find answers to common questions about Windows Search
Libraries: frequently asked questions (5 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Libraries-frequently-asked-questions
Find answers to common questions about libraries
Internet Explorer
* Tips for searching the Internet New and more efficient ways to find what you're looking for (3 mins, Article)
http://windows.microsoft.com/en-US/Windows7/Tips-for-searching-the-Internet
Learn how to find the information you want on the Internet by writing clear and effective searches.
* Using Quick Tabs in Internet Explorer See a miniature view of all your open tabs (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Using-Quick-Tabs-in-Internet-Explorer
Display all of your open webpages as thumbnails and learn how to move between them.
Internet Explorer keyboard shortcuts (4 mins, Article)
http://windows.microsoft.com/en-US/Windows7/Internet-Explorer-keyboard-shortcuts
Learn how to use the keyboard (instead of the mouse) to do things in Internet Explorer.
Open a new tab to your home page in Internet Explorer (1 mins, Tour/Video)
http://windows.microsoft.com/en-US/Windows7/Open-a-new-tab-to-your-home-page-in-Internet-Explorer
How to open a new tab in Internet Explorer 8
Using Accelerators to find addresses, define words, and do other tasks with selected text Use accelerators to take text from one page and perform tasks on it. (7 mins, Guided Example)
http://windows.microsoft.com/en-US/Windows7/Using-Accelerators-to-find-addresses-define-words-and-do-other-tasks-with-selected-text
Step by step instructions on how to use and get accelerators for Internet Explorer 8
Web Slices: frequently asked questions (5 mins, Reference Topic)
http://windows.microsoft.com/en-US/Windows7/Web-Slices-frequently-asked-questions
Find answers to common questions about web slices
Internet Explorer add-ons: frequently asked questions (2 mins, Reference Topic)
http://windows.microsoft.com/en-US/Windows7/Internet-Explorer-add-ons-frequently-asked-questions
Get answers to common questions about add-ons and ActiveX controls.
Internet Explorer: frequently asked questions (7 mins, Reference Topic)
http://technet.microsoft.com/en-us/library/ee449425(WS.10).aspx
Get answers to common questions about Internet Explorer
What happened to Phishing Filter? (1 mins, Article)
http://windows.microsoft.com/en-US/Windows7/What-happened-to-Phishing-Filter
Discover what replaced the Phishing Filter
Save a webpage as a file (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Save-a-webpage-as-a-file
Learn how to save a webpage to a file on your computer.
PC maintenance and performance
Delete files using Disk Cleanup (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Delete-files-using-Disk-Cleanup
Use Disk Cleanup to delete files you no longer need and reclaim storage space on your computer.
Stop a program from running automatically when Windows starts (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Stop-a-program-from-running-automatically-when-Windows-starts
Prevent programs from running automatically when you start your computer.
Ways to improve your computer's performance (2 mins, Article)
http://windows.microsoft.com/en-US/Windows7/Ways-to-improve-your-computers-performance
Learn about tools you can use to help improve performance.
Backing up and restoring your computer (5 mins, Tour/Video)
http://windows.microsoft.com/en-us/windows7/help/videos/backing-up-and-restoring-your-computer
Watch a video to see how easy it is to backup and restore your files.
See details about your computer's performance using Task Manager (2 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/See-details-about-your-computers-performance-using-Task-Manager
View information about your computer's performance and memory usage.
Solving common problems with Troubleshooters (5 mins, Tour/Video)
http://windows.microsoft.com/en-us/windows7/help/videos/using-troubleshooters
Watch a video to learn about bulit in troubleshooters can help you find and fix common problems.
Change the program that opens a type of file (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Change-the-program-that-opens-a-type-of-file
Choose which program you want to use to open a specific type of file.
Get computer speed and performance information (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Get-computer-speed-and-performance-information
View performance information about your computer.
Recover lost or deleted files (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/Recover-lost-or-deleted-files
Use Search or browse common folders to find a file that you're having difficulty locating.
Printing
What happened to the Printers folder? (1 mins, Short Topic)
http://windows.microsoft.com/en-US/Windows7/What-happened-to-the-Printers-folder
Learn what replaced the Printers folder
Turning off and starting up the computer
* Sleep and hibernation: frequently asked questions (3 mins, Reference Topic)
http://windows.microsoft.com/en-US/Windows7/Sleep-and-hibernation-frequently-asked-questions
Find answers to common questions about sleep and hibernation